Shipping policy
Shipping Policy – UAEMARTZ
Thank you for shopping with UAEMARTZ. We are committed to delivering your orders quickly and safely.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery times may vary depending on your location.
Estimated delivery times:
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UAE: 2–5 business days
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International Orders: 7–12 business days
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control such as courier delays or customs processing.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and order size. Occasionally, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.
Delayed or Lost Packages
While we work with reliable shipping partners, delays may sometimes occur. If your order is significantly delayed or appears lost, please contact our support team and we will assist you.
Incorrect Shipping Information
Please ensure that your shipping address is correct when placing your order. UAEMARTZ is not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, feel free to contact our support team.
Email: support@uaemartz.com
Store: UAEMARTZ